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Focusing on identifiable costs such as equipment, paper and consumables may produce limited results, but this approach misses the bigger picture. The majority of cost can be attributed to managing rather than printing documents. Creating, distributing, filing and retrieving documents are all labour-intensive activities and people cost more than paper.
The total cost of producing and managing documents can be up to 15% of an organisation’s revenue. This shocking statistic demonstrates not just the scale of the problem, but also the opportunity to realise vast and sustainable savings.
Organisations that make the most significant gains understand their wider workflow. This means not just focusing on documents, but examining the processes, people and technologies that underpin their production.
The biggest challenge is complexity but, once we understand how and why documents are being created we can blend together the right hardware, software and services to deliver simple solutions to complex problems.
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