Within most organisations the print and reprographic technology procurement process is split between IT, Facilities and individual departmental purchases. This has led to fragmented and disparate infrastructures that are unmanageable, strategically ineffective and costly.
With industry experts estimating that producing and managing documents can cost a company anywhere from 5% to 15% of revenues, it is almost inevitable that you are now spending vast financial sums and allocating large human resources to managing a series of business processes that whilst vital, are not core areas of expertise for your organisation. IKON can take control of these processes, removing their financial and administrative burden and freeing you to concentrate your resources on the core revenue generating areas of your business.
IKON is uniquely positioned to leverage almost a decade of commercial experience offering scalable document management solutions to help you align your strategic goals with the practical demands of your document infrastructure.
Business Process Assessment Services
Accurate management information is the bedrock of any effective strategy. Through sophisticated three phased auditing IKON can enable you to fully understand and evaluate your entire physical document production infrastructure, costs and business processes. This provides you with total transparency throughout your organisation and enables you to formulate an informed document strategy.
Equipment Fleet Management
Managing fleets of technology is simply not a core area of competency within most organisations. IKON is a specialist in assisting organisations to generate strategic cost savings throughout their copier, print and fax fleets.
We have proven experience and the dedicated professionals to help organisations to drive down the cost of their document production and to free them of the administrative burden of fleet management.
Managed Print Services
In a market where according to the IDC "95% of organisations do not have an effective process in place to manage document related costs", IKON's MPS offerings enable organisations to regain control. IKON has the expertise to build bespoke Managed Print Services, designed specifically to drive your bottom line, enhance organisational flexibility and improve staff productivity.
IKON’s MPS is supported by the IKON Service Excellence (ISE) programme. ISE is a powerful, award-winning service methodology that is built with the customer in mind. It has been recognised as a leading initiative within the industry for "Improving the Customer Experience". An integral part of ISE is TRAC, IKON’s real time performance measurement. TRAC is a web-based enterprise management application that manages the resources, assets and services for IKON’s On-Site Management Services customers, and helps bring savings and improved performance to their operations by optimising efficiency.
Organisations do not just work with IKON to create enterprise-wide document strategies... they work with us to create a sustainable competitive advantage!
The Intelligent Printing Environment (IPE)
IKON's unique intelligent printing environment is a documented methodology that enables us to create complex document workflow solutions by leveraging innovative technologies and specialist skill sets. Working with industry leading blue chip organisations we are experts in providing a blended mix of cutting-edge software enablers and proven hardware to deliver a wide range of business driven solutions including: workflow monitoring and control, electronic archiving, electronic forms management, data conversion, variable printing and many other bespoke applications.
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